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Jazeera offers round-the-clock service at Kuwait Airport

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Jazeera offers round-the-clock service at Kuwait Airport
Kuwait based regional carrier, Jazeera Airways has opened its Jazeera sales desk at Kuwait Airport on a 24-hour basis, in a move that allows the airline to better serve its Guests by offering a round-the-clock service.

The 24/7 sales desk offers reservation services and can carry out booking modifications and changes, as well as provide itinerary print-outs. The sales desk can also receive payments for reservations that are made via theGuest Contact Centre for those customers who prefer to make payments using cash or a KNET debit card, rather than paying with a credit card via the phone.

Stefan Pichler, CEO, Jazeera Airways, said of the benefits to Guests:

"We are pleased to announce our new 24-hour sales desk service in Kuwait Airport. This will provide Guests with a much more efficient and convenient round-the-clock booking service, broadening payment and reservation options and facilitating any modifications and changes to tickets."

The 24/7 opening of the ticket desk at Kuwait Airport follows on from what has been a busy year for the airline: during 2009, Jazeera opened new sales outlets across its network, launched Business Class and added new aircraft to its fleet.

Jazeera Airways currently operates a fleet of 11 Airbus A320s. Each aircraft is fitted with the airline's signature leather seating, while the Jazeera Business Class cabin offers business travellers a little extra convenience including easy booking, special check-in counters, 40 kilograms baggage allowance, access to airport lounges and an exclusive in-flight service and entertainment. The airline flies to destinations in the Middle East, North Africa and Iran.

(c) Centre for Asia Pacific Aviation. Date posted: 01-Feb-10

In-depth analysis of the Middle East airline and airport sectors, including latest traffic and financial reports and outlooks, is available each month in the Monthly Essential Middle East. http://centreforaviation.com/minisites/meme/

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